Shipping & Duties enjoy game japan


We ship from Japan worldwide. Consoles are professionally cleaned and gameplay-tested before dispatch.

How shipping & duties work

  1. Packing (1–3 business days): cleaned, tested, safely boxed.
  2. Carrier: usually FedEx from Japan with tracking.
  3. Import fees: Orders ship DAP (“Delivered At Place”). If your country charges duties/VAT/GST, the carrier may ask you to pay them before delivery.
Heads-up: Import rules change by country and are decided by customs. We cannot quote or pre-collect your local tax. Please check your authority’s guidance if unsure.
Region Typical carrier Transit estimate*
U.S. FedEx ~3–7 business days
EU / UK FedEx ~4–8 business days
Canada / Singapore FedEx ~3–7 business days

*Transit time is an estimate once shipped, excluding customs inspections or local delays.

United States

Duties & taxes: Collected by the carrier only if U.S. customs applies them. Many personal imports clear without additional fees, but this is at the discretion of customs.

Delivery: FedEx with tracking. If any import fee is due, FedEx will contact you.

European Union

VAT & duties: Most EU countries collect VAT and, in some cases, duty on the customs value (items + shipping). The carrier will notify you if payment is required.

United Kingdom

VAT & duties: The carrier may collect VAT and any applicable duty before delivery.

Canada

GST/HST & duties: May be collected by the carrier according to Canadian customs rules.Enjoy game japan

Singapore

GST: For imports above the local threshold, GST may be collected by customs via the carrier.

FAQ

Do you prepay duties or VAT?
No. We ship DAP (Delivered At Place). If your country charges import fees, the carrier collects them on behalf of customs.
Can you mark the parcel as “gift” or lower the value?
Sorry, we must declare the actual value and contents to comply with customs laws.
What if I refuse the parcel due to fees?
Refused or unclaimed parcels are returned by the carrier. Shipping and any return costs are not refundable.
How do I track my order?
You’ll receive a FedEx tracking number by email once shipped.